Previous Nominations of
SFS Team Recognition Award - Second Edition

The Team interacted with the CC leadership team to develop a dashboard to track the main Financial indicators useful for CC Management to monitor the monthly performance. 

“The tool was delivered within the expected timeframe and received good appreciation from CC President and CC Leadership team contributing to create an easy and focused platform to immediately identify CC trends on major Markets and reduce time spent in creating/refreshing manual report.”  

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  • The FFWD Forum mobilizes the field salesforce to concept-test solutions and extract insights from the market based on structured requests from the Commercial Leadership Team. Instead of fragmented initiatives that take place throughout the year, the senior management team in Pakistan now has direct access to request exploratory or experimental initiatives via a structured pipeline. 

  • Cost Reduction Update
  • Increase Revenue
  • Better Customer Experience
  • Increase Productivity
  • The project team members within PMIDF Finance are Thibaut Antoniutti, Justyna Boczon, Claudia Marina and Volkan Yorulmaz.

    Thibaut added a valuable contribution into improvement and stabilization of the new Finance Operating Model especially by focusing on constant support, control and guiding the processes on IBS side.

    Justyna initiated and executed resource allocation project with the new organization setup coupled with extensive efforts to align on the headcount and personnel related cost management.

    Claudia managed PwC audit with multiple parties involved due to the new Finance Operating Model coupled with flexible and agile way of operation.

    Volkan provided outstanding work and results in validating and aligning full ASM for PMIDF based on new organizational setup coupled with initiatives and advanced approach to the multiple tasks and projects.

  • Cost Reduction Update
  • Better Customer Experience
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  • Increase Compliance
  • The investment and product teams have teamed-up to develop a RRP Innovation Investment Framework to enable agile decision making for strategic partnering and investment. 

    The framework builds on prioritized value spaces, product roadmap and technology blocks.  

    The framework relies on key parameters such as maturity of technology and maturity of Intellectual Property to guide the use of appropriate investment tools and to support agile decision-making.

  • Cost Reduction Update
  • Increase Revenue
  • Better Customer Experience
  • The endorsement of the Payments & Fraud Ops team is fully in line with PMI evolution in term of the portfolio and activation of new consumer focused capabilities, as the team is a key enabler to support the launches of new products, activation of sales channels and consumers programs. In a short period of time the team has become a global center of expertise, being fully data driven for the purpose of supporting the business when it comes to consumer experience, revenue growth and protection of the business. As of today, the team is supporting 30 markets and continue growing in term of scope and geographical expansion

  • Increase Revenue
  • Better Customer Experience
  • Increase Compliance
  • In October 2021, Germany deployed DCE 2.0. Gaps and opportunities in terms of central services were identified. There were over 2500 orders monthly stuck in different status which meant that our consumer was not IQOS goods and PMI was losing revenue. Besides the revenue loss, the lack of proactive order monitoring, to ensure orders are processed and prevent consumer impact, had negative impact on consumer NPS. The underlying issue is impacting all live DCE 2.0 markets and represented lost revenue of approximately 250k monthly for the markets combined. 

  • Increase Revenue
  • Better Customer Experience
  • Increase Productivity
  • A nationwide start-up hackathon aimed at inviting entrepreneurs to curate solutions for publicized challenges.  

  • Better Customer Experience
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  • The IQOS preheating malodor is one of the most relevant reasons invoked by consumers not to switch to IQOS. In a pursue to delight consumers, the investment in Moodify (a company developing advanced olfactory sense technologies) is a fine example of breaking internal silos and on how collaboration between different functions (Product and SFS) can potentially lead to a great impact.

    The Product and SFS cross-functional team performed above and beyond, negotiating an Investment Agreement and a Services Agreement in parallel, tightly aligning positions. Thanks to that, the first Co-Pilot between Moodify and PMI was a success, addressing the IQOS preheating malodor, with more to expect in the near future.

    In recognition of the potential increase in revenue and better customer experience, I am pleased to nominate the cross-functional team for the SFS Co-Pilot Team Award.

    Nominator: Waynn Wu, VP Investments and PMEP

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  • Managing the logistic flows supported by strong financial controls, the Leaf Trading team has been in the front line providing a tremendous and valuable effort to ensure Leaf Tobacco availability to PMI factories in the context of the current unprecedented global logistics crisis and the Ukraine/Russia conflict. 

    The team’s relentless perseverance, commitment and unique combination of sense of urgency, risk management, customer focus and cross-functional engagement have been critical to successfully support our business partners in achieving their business objectives. 

    By nominating Leaf Trading Team, we praise the spirit of strong team collaboration, customer focus and ability to adopt rapidly to a fast changing environment.

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  • Team Members: 

    Although there are two people who have the title of ‘Pricing Office Manager’, pricing strategy is a team effort, depth of participation and breadth of perspective lead excellence. Therefore, the team carries out all its projects with the deployment teams, commercial teams and core finance teams. 

    Mission: 

    Allowing PMIDF to be pro active in detecting pricing opportunities in the complex DF environment, securing consistency in the pricing strategy across trade channels and brands among different markets, cooperating globally with the key stakeholders and actively manage requirements based on market needs to ensure operational efficiency. 

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  • Evolve from a competitive landscape reporting view to a predictive one, by embedding competitive insights into day-to-day business agenda to facilitate decision making within our organization, driving the business to act and/or react via relevant business questions, while ensuring consistent strategic formulation. 

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  • Vectura Fertin Pharma (VFP) is an integral part of PMI disruptive vision to create a smoke-free future.  
    At Vectura Fertin Pharma, we are reimagining Wellness and Healthcare and are driven by the exciting and unique goal of revitalizing, repurposing, and reimagining existing therapies to address unmet consumer and patient needs. 
    Vectura Fertin Pharma brings together Vectura’s expertise in inhalation and Fertin Pharma’s leadership in oral and intra-oral delivery systems to build upon products that exist today and make them better for consumers and patients tomorrow. 
     
    Our Finance team that has been created in 2021 is animated by a common passion: Striving for excellence and deliver a best in class partnering to the business, everywhere, and at any point in time. This Finance team worked tirelessly over the past 12 months to achieve the following critical milestones paving the way for Vectura Fertin Pharma future strategic and operational successes: 

     

    1. Building, assessing and advising Vectura Fertin Pharma Leadership on pivotal strategic business cases such as Otitopics, DHE, Consumer Health and NRT; 

    1. As Establishing a Governance model overseeing key strategic business and financial decisions while providing full visibility on business choices to PMI leadership;  

    1. Setting up an international and diverse Finance team across the organization;  

    1. Developing a strong underlying business understanding allowing Vectura Fertin Pharma to deliver Budget OI, despite inflationary and other unexpected headwind affecting 2022 top line 

    The VFP Finance team has impressed in various ways. First of all, we had to build a team from scratch, with all new people with different backgrounds, many of them not Pharma, many new to PMI. It required adjustment from all, including a great willingness to learn, accept making mistakes and a commitment to get better every day. Second, the team impressed me by its ability to deal with ambiguity. It had to find its way in following a range of strategic instructions which were varying from “invest” to “reduce cost” and “leave alone” to “integrate”. Hence, the team had to deal with a lot of uncertainty which puts stress on people and relationships. Though I think all in all, it was well-managed and we found the right balance for building a foundation for the future. 

    I would also like to thank the people in Vectura and Fertin. They entered a new universe, called PMI, having its good habits (we like to help and aim for quality and precision) and behaviors which when looked from the outside could raise some initial questions (we ask a lot and have some challenges to prioritize). So “thank you” Vectura and Fertin finance folks for your patience and commitment to collaborate and commitment to reach out to the PMI community to make things work. 

    Finally, I would like to thank the entire PMI Finance community for your continuous support throughout the year. It was not always easy, but we ultimately found the solution. We are very much looking forward to a strong partnership in 2023 and beyond.

  • Cost Reduction Update
  • Increase Revenue
  • Increase Compliance
  • Since 2020 the nicotine pouch category has been growing rapidly in Austria (about 30% YoY), propelled by the menthol ban on cigarettes. BAT and Imperial were one of the first movers in the category (Velo & Skruf) and have been dominating the market with a combined SoS of about 80%. Nicotine pouches is the one of the largest RRP categories in Austria and is predicted to continue to grow over the coming years, and the AG Snus acquisition allowed us to capitalize on this opportunity.   

    The challenge on launching the P5 category was assigned to the PMO team. Agate, the PMO lead, was assigned as the project manager, leading a cross functional market team of 25 people that managed to launch Shiro within 6 months from project kick off.  

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  • Previous Nominations of
    SFS Team Recognition Award - First Edition

    Dow Jones Sustainability Index (DJSI) 
  • Increase Compliance
  • Japan market Finance 
  • Increase Revenue
  • PMI Consolidated Tax Returns 
  • Cost Reduction Update
  • Better Customer Experience
  • Increase Productivity
  • Increase Compliance
  • Last Mile Asset Light Distribution Model
  • Cost Reduction Update
  • IBS (Insight beyond Sight) War Games
  • Increase Revenue
  • Increase Productivity
  • Korea Finance and S&PD “Project Sunshine” 
  • Cost Reduction Update
  • Increase Revenue
  • Better Customer Experience
  • Increase Productivity
  • PBFR Market and IBS Argentina
  • Better Customer Experience
  • Australia &  New Zealand (ANZ) IBS Lead to Cash (L2C) Implementation
  • Better Customer Experience
  • Increase Productivity
  • MEA&DF Commercial IBS
  • Increase Revenue
  • India Finance Team
  • Increase Revenue
  • Speed and Reliability

  • Cost Reduction Update
  • Increase Revenue
  • Better Customer Experience
  • Increase Productivity
  • Increase Compliance
  • Enterprise Project and Portfolio Management (ePPM)
  • Increase Revenue
  • Better Customer Experience
  • Increase Productivity
  • LA COE Treasury 
  • Better Customer Experience
  • Tagetik OI Forecasting task force
  • Better Customer Experience
  • Increase Productivity
  • EU Finance Controlling X-Cluster Team
  • Cost Reduction Update
  • Better Customer Experience
  • Project Seed
  • Cost Reduction Update
  • Better Customer Experience
  • Increase Productivity
  • Increase Compliance
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